Unavailable and Exclusive Products in the Wholesale Portal

As you begin to sell via the wholesale portal, you'll likely have products that you do not want available via the portal or that you want to selectively sell to certain customers.  It may be a private label coffee, a co-branded coffee that's exclusive to just one customer or even coffee samples or certain grind offerings.

Make a Product Unavailable on the Portal

You can easily remove a single product from the portal by unchecking the "Available on portal" checkbox when editing a product.

  1. Click to edit the product on the Products page
  2. Scroll down to the "Portal" section
  3. Uncheck the "Available on portal" checkbox 
  4. Click "Update Product" at the bottom of the page to save your updates

You will remove everyone's access to this product on the portal only by unchecking the "Available on portal" checkbox, and clicking "Update Product" at the bottom of the page.  

Please note that you will still be able to order this product via the internal app's order page.

Make a Grind or Bag Unavailable on the Portal

You can also make a grind or bag size unavailable to be purchased on the portal.  You may want to prevent users from buying any ground coffees, or "purchasing" a sample bag that's meant to be only available internally.  

  1. Visit the bag or grind page (available from the main Products menu)
  2. Click "Edit" on the grind or bag that you want to make unavailable
  3. Uncheck the box in the edit page, and click "Update" to save the new setting

Make a Product Exclusive to a Customer

You can easily assign a product to only be available to one (or more) customers while editing a product.  

  1. Click to edit the product on the Products page
  2. Scroll down to the "Portal" section
  3. Click "Make product exclusive" and select at least one customer from the box below the checkbox.
  4. Click "Update Product" at the bottom of the page to save your updates
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