How to Set Up Customers with ACH Payments

If you would like to set up a customer to pay by ACH from their bank account, please follow these steps:

Step 1 - Connect Account

1. Click Sales > Customers > Edit 
2. Scroll to the Stored Bank Account section
3. Enter the required bank information and click Submit.

Step 2 - Verify Small Penny Deposits

Stripe will make two small deposits in your customer's account (less than $1) in the next day or two.

1. Contact your customer to request the amount of the two, small deposits
2. Return to the Stored Bank Account section while editing the customer
3. Enter the exact two amounts of the small deposits without a decimal
4. Click Verify

Step 3 - Update Customer Preferred Payment Method (optional)

1. Click Sales > Customers > Edit 
2. Scroll to the Payment Preferences section
3. Choose ACH from the list of of possible payment methods
4. Click Save Payment Preferences