OUTDATED METHOD: Stripe Integration

This article covers Stripe payment processing for accounts already using Stripe. New Stripe connections are only available for accounts outside the United States. If you're an international account and need Stripe turned on, reach out to support@roastertools.com.

Setting up payment processing for the first time? See this article to enable RoasterPay, our built-in payment platform powered by Justifi.

Important: Starting January 2026, U.S.-based accounts using Stripe pay an additional 1% application fee on Stripe wholesale transactions. You can see it under Sales > Payments by hovering over the "i" in the Fee column. The Processing fee displays as 0% because that is charged by Stripe directly and can be viewed in your Stripe account. To avoid this fee and get access to new features, we encourage switching to RoasterPay — reach out to support@roastertools.com to get started.

Overview:

  1. Connecting Your Stripe Account (accounts outside the U.S. only)
  2. Setting Up Customers with ACH (Stripe only)

Connecting Your Stripe Account (accounts outside the U.S. only)

Note: If you are an international account, reach out to support@roastertools.com to have the Stripe option turned on for your account before following these steps.

  1. Go to Your Name > Account Settings.
  2. Scroll down and click the blue "Connect to Stripe" button.

Connect to Stripe button in Account Settings

  1. Log in to your existing Stripe account, or create a new one. The log in link is at the top right of the Stripe page.

Stripe login page

  1. Authorize RoasterTools to process payments on your behalf.
  2. Return to Account Settings, where you'll see a confirmation message.
  3. You can now add payment methods to a customer's profile. See this article for setting up customer payment terms and methods.

Setting Up Customers with ACH (Stripe only)

Note: These steps are for accounts using Stripe. If you are setting up ACH for RoasterPay, see this article.

  1. Go to Sales > Customers > Edit > Add Payment Method and toggle on ACH Debit.
  2. Scroll to Add Bank Account and enter the required bank information, then click Submit.

Important: The customer's bank account isn't connected yet. Stripe will make two small deposits (less than $1 each) into your customer's account in the next day or two.

  1. Contact your customer and ask for the amounts of the two small deposits.
  2. Return to the Stored Bank Account section while editing the customer.
  3. Enter the exact two amounts without a decimal to verify the account.

Once verified, the bank account is ready to use for payments.

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