Commerce: How to Setup and Map Gift Cards from Online Sales

Many of you sell gift cards online, both physical and digital. Below we will go over how to set up a product in RoasterTools to map the gift cards to so you can successfully import those commerce orders. 

Physical gift cards:

• If you're dealing with different versions (i.e., different denominations), I'd recommend creating an Option Set with the various amounts:
  • $25
  • $50
  • $75
  • $100
  • ...and so on
• This approach allows you to:
  • Map the gift cards sold on your website
  • Send to your internal cafes, if applicable
  • Keep the "inventory" separate for each denomination

Digital gift cards:

If these are digital gift cards purchased and redeemed on your website, you can take a simpler approach

• You can create a product with a single variant and map all Shopify variations to that RT variant
• For example, you could set a base price of $25 in RT for this variant - but the price is not important if you only sell it wholesale

You might be wondering: Why does this work for digital gift cards? Here's the key:

• When an order is imported, RT overrides our internal price with the external price from Shopify
• This means the same RT variant could be mapped with an infinite number of electronic values ($25, $50, $75, etc.)
• RT will reflect those actual prices paid in the imported orders

It's crucial to understand this:

• Our import process from external platforms (like Shopify) uses the price on the order
• It then overwrites our internal RT price
• This allows for flexibility in pricing without needing to create multiple variants in RT

If you have any questions or need help building out these Option Sets, please don't hesitate to ask here or reach out to Support!