Instructions for Your customers to Setup ACH Payment Method
Note: This article is written for customers of the Roastery
You can quickly connect your businesses bank account to your Coffee Provider's so you can pay invoices via ACH.
Your roaster will either send you a link with a request to update the payment information (see the image below), or if you've already been invited to the ordering portal, you can update your payment method there.
Payment Information Link
Ordering Portal:
Profile Menu > Payment Methods
New Payment Method > Add Credit Card or ACH Bank
Video Examples:
To see a video of what the steps are check out this example [video]
Note: If you do not see the ACH Debit payment method option please reach out to your coffee provider to enable the option.
After You Pay by Bank Account
Bank payments take 3–5 business days to clear. While yours is clearing, your invoice will show Payment Pending. You don't need to pay again. Your balance updates once the payment clears.