ShipStation: How to connect ShipStation to RoasterTools

NEW Feature - Please make sure to take a look at our new commerce feature, where you can directly connect to your e-commerce store, read the article here!


RoasterTools loves ShipStation, and its smallest plan at $9 per month is a steal.  Coupled with RoasterTools, you'll be able to automate many of the tedious tasks around shipping.  

Here's the link to sign up if you haven't already:   www.shipstation.com (this is a referral link)
Once you've signed up, you'll need to create your API keys inside of ShipStation.   

Connecting ShipStation to RoasterTools 

  1. Click here to read how to generate these special keys inside of ShipStation
  2. Return to RoasterTools, and click Your Name >  Integrations and select the ShipStation integration.  
  3. Copy and paste the "API key" and "API secret" from ShipStation into RoasterTools, and click "Connect".

Tip: When copying and pasting the API key and secret, be sure there is not a leading space at the beginning of the line. That could block the connection!

Once the screen refreshes, you'll see a list of stores inside of ShipStation.  If you haven't connected any stores to your ShipStation account, such as your ecommerce platform, don't worry - you can refresh the list at any point.

Selecting an Import Store

You must select an "Import Store" for RoasterTools to know to import orders.  Visit the ShipStation integration page to choose from your available stores:

  1. Click Refresh Store List if your store(s) isn't listed
  2. Select one or more import stores with the checkbox
  3. Click Update Settings

If your products have been created inside of RoasterTools, you can now follow this  help article to update SKUs on your ecommerce platform so that RoasterTools can successfully import orders.

Select an Export Store for Wholesale Orders on ShipStation

In addition to the import store, you'll also need to create an additional store in ShipStation.  You can follow this help article on how to create these RoasterTools specific stores inside of ShipStation.

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