Allow a Customer to Choose from Multiple Delivery Options

Sometime you may want customers to be able to choose between delivery methods when they are checking out in the portal. For a customer to have a choice of delivery method, the delivery methods have to have the setting of "hand delivered" or "pickup".


Name > settings > delivery > delivery method > select the one you want to edit

NOTE: You can include methods that are shipped, you still need to change the setting to hand delivered or pickup. (Yes, it seems odd - it's just the work around) If you still want to create a shipping label with this method, make sure the check box is selected to "create shipping label in ShipStation."

Once you have the delivery methods that you'd like the customer to choose from set as "hand delivered" or "pick up" you go to:


Customers > Select Edit (right side of page for customer you'd like to edit) > Delivery Methods


Select one of the Methods you want them to have choice of.

A new field will pop up and allow you to select additional options for the customer to choose from while checking out. (if you don't see the option, go back to settings and make sure the delivery settings are correct)

See video below

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